Right of withdrawal

Right of cancellation

The right of cancellation does not apply for companies, legal persons under public law, and special assets under public law.

The right of cancellation does not apply for products, which were provided for customers specification.

You may cancel your contractual declaration within one week after formation of contract (day of ordering) without citing a reason. This cancellation should take the form of text (letter, e-mail to info@austropalm.at). The cancellation period begins with the day of ordering. In order to meet the requirements of the cancellation period, it is essential to inform us of your cancellation or return the goods in the correct time. Cancellations should be addressed to Austropalm, Teichgasse 30, 2353 Guntramsdorf or info@austropalm.at

 

Cancellation consequences

In case of effective cancellation, any contractual performance received by either party should be returned and any utilisation made remitted.

All transport costs in connection with returns are payable by the customer.

If you are wholly or partly unable to return the contractual product received to us, or where this is only possible in a deteriorated condition, then you will be liable to us for compensation to the extent of any lost value.

You have to fulfill your obligations for refunding payments withhin 30 days after declaration of your cancellation.

 

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Indianerbananenfest 17.9.2022
2 x Coryllus avellana pendula 150cm
2 x Trachycarpus wagnerianus 150cm, 40cm trunk
1 x Phoenix canariensis 230cm trunk 20/30cm
1 x Cycas revoluta 20cm trunk, 90/100cm
1 x Yucca gloriosa 120/130cm
1 x Agave havardiana 30/40cm dm
1 x Olea europae - Olive tree 280cm
3 x Agave neomexicana 10cm dm - BIO
1 x Yucca gloriosa 150cm
1 x Yucca gloriosa variegata 40cm - BIO
3 x Agave lechuguilla dm 15m - BIO
2 x Yucca arkansana x karlsruhensis 30cm - BIO
3 x Dracaena draco 130cm
1 x Asimina triloba 10 seeds *BIO
1 x Agave utahensis 5/10cm dm - BIO
1 x Agave americana blue dm 10/20cm - BIO
1 x Nolina microcarpa multitrunk 60/70cm - BIO
1 x Dasylirion texanum 70/80cm - BIO
1 x Yucca filifera 40/50cm - BIO
2 x Yucca baccata 25/30cm dm - BIO
1 x Yucca glauca x Yucca karlsruhensis 10/15cm - BIO
3 x Agave lechuguilla dm 25/30cm - BIO
3 x Chamaerops humilis var cerifera 40cm - BIO
3 x Agave filifera sp. schidigera dm30/40cm- BIO
2 x Eugenia uniflora 20/30cm - BIO
1 x Yucca gloriosa variegata 20cm - BIO
2 x Hesperaloe parviflora 70/80cm
1 x Casimiroa edulis - Zapote 140/150cm
1 x Cupressus arizonica 160cm
2 x Agave havardiana 25/30cm dm - BIO
1 x Agave bracteosa dm20/30cm- BIO
2 x Kaki getrocknet 70g *BIO
1 x Phoenix canariensis 120cm - BIO
2 x Chamaerops humilis 100/110cm - BIO
2 x Arbutus unedo 80/100cm
3 x Brachychiton rupestris 280cm
3 x Cycas revoluta 10cm trunk, 70/80cm
1 x Indianerbananen-Schokolade 70g *BIO
1 x Aronia melanocarpa "Nero" 80cm
3 x Agave sisalana 110cm trunk 20cm
3 x Butia capitata 200-220cm trunk 50-60cm
1 x Bismarckia nobilis 130/140cm
1 x Sabal minor 40/50cm - BIO
1 x Eleagnus ebbingei "limelight" 60/70cm
2 x Asimina triloba veredelt "Davis" 60cm
2 x Eugenia myrtifolia 20/30cm - BIO
2 x Eugenia jambos 200cm
2 x Eugenia uniflora 150cm
1 x Phoenix sylvestris 140/160cm - BIO
1 x Magnolia grandiflora 20cm - BIO
1 x Trachycarpus fortunei 130cm, trunk 20cm
1 x Yucca thompsoniana 130cm trunk 30cm
1 x Prunus desycarpa - Biricoccolo 180/200cm
1 x Pyrus pyrifolia "Konsui"- Nashi 180cm
2 x Butia capitata 140cm, Stamm 20-30cm
1 x Yucca gloriosa 50cm - BIO
1 x Acca sellowiana 100/120cm
1 x Furcraea selloa marginata 40/50cm - BIO
1 x Dracaena draco 70cm - BIO
1 x Geschenk-Gutschein 10 Euro
Net Value: 8.316,88EUR
+ VAT: 1.079,62EUR
Total: 9.396,50EUR
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Prices

All prices are in Euro including taxes (plants 13% VAT, fruits 10%, others 20%).

Additionally to the product price we calculate a sum for delivery. This delivery costs will be shown during ordering.

The delivery costs are dependent on the weight of products. The delivery costs of products which will be sent together in one package can be cheaper than single orders.

 

Delivery

All goods are generally dispatched on the next monday or tuesday after receiving payment. Large quantities by goods haulage or air freight. Where necessary delivery may be made in several consignments.

Delivery of plants is only possible into the countries of the European union.

 

Costs of delivery and packaging

The shipping charges are dependent on the country of destination and the weight of products.
Plants bigger than 120cm will be sent by goods haulage , costs of delivery after request.

Austria:

up to 2kg 5,00 Euro

up to 4kg 8,00 Euro

up to 10kg 11,50 Euro

up to 29kg 18,50 Euro

 

Germany, Italy, Slowakia, Slowenia, Czech Republic, Hungary

up to 2kg 17,00 Euro

up to 4kg 20,00 Euro

up to 10kg 23,00 Euro

up to 29kg 45,00 Euro

 

Belgium, Danmark, France, Greece, Liechtenstein, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Cyprus, Croatia, Sweden:

up to 2kg 17,50 Euro

up to 4kg 20,00 Euro

up to 10kg 23,50 Euro

up to 20kg 40,00 Euro

up to 29kg 52,00 Euro

 

Large quantities (more than 29kg) will be sent by goods haulage or where necessary delivery may be made in several consignments. Prices on request.

If the customer specified a wrong/incomplete address (e.g. wrong city code, wrong house number, etc.), the additional costs for the delivery will be charged at the expense of the customer

 

Delivery

All articles are generally dispatched until the next monday or tuesday after receiving of payment. 

In winter, during deep temperatures, delivery is not always savely possible. In this case we will wait with delivery until warmer temperatures.  We will inform you concerning the time of delivery.

A longer time of delivery or delivery on a specific date is possible on reuqest.

 

Damaged or lost shipments

Shipping and importation are at your risk and expense. Costs incurred through import duties, inspection charges, treatments and the like are solely your responsibility. Damage to, or partial loss of shipments must be noted on receipt by the deliverer on the shipping documents.

 

 

Payment

Payment in advance by the use of paypal or money transfer. In Austria also delivery by cash on delivery is possible (please notice, that for the service cash on delivery 4,20 Euro will be calculated additionally to te delivery costs).

Pick up by the customer from our nursery in Guntramsdorf is on request possible.

 

Reservation of ownership

Goods remain in our ownership until full payment is made.