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By creating an account at AustroPalm you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made.
All prices are in Euro including taxes (plants 13% VAT, fruits 10%, others 20%).
Additionally to the product price we calculate a sum for delivery. This delivery costs will be shown during ordering.
The delivery costs are dependent on the weight of products. The delivery costs of products which will be sent together in one package can be cheaper than single orders.
All goods are generally dispatched on the next monday or tuesday after receiving payment. Large quantities by goods haulage or air freight. Where necessary delivery may be made in several consignments.
Delivery of plants is only possible into the countries of the European union.
Costs of delivery and packaging
The shipping charges are dependent on the country of destination and the weight of products.
Plants bigger than 120cm will be sent by goods haulage , costs of delivery after request.
up to 2kg 5,37 Euro
up to 4kg 8,29 Euro
up to 10kg 11,85 Euro
up to 29kg 18,97 Euro
Germany, Italy, Slowakia, Slowenia, Czech Republic, Hungary
up to 2kg 17,00 Euro
up to 4kg 20,00 Euro
up to 10kg 23,00 Euro
up to 20kg 30,00 Euro
up to 29kg 45,00 Euro
Belgium, Danmark, France, Greece, Liechtenstein, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Cyprus, Croatia, Sweden:
up to 2kg 17,50 Euro
up to 4kg 20,00 Euro
up to 10kg 23,50 Euro
up to 20kg 40,00 Euro
up to 29kg 52,00 Euro
Large quantities (more than 29kg) will be sent by goods haulage or where necessary delivery may be made in several consignments. Prices on request.
If the customer specified a wrong/incomplete address (e.g. wrong city code, wrong house number, etc.), the additional costs for the delivery will be charged at the expense of the customer
All articles are generally dispatched until the next monday or tuesday after receiving of payment.
In winter, during deep temperatures, delivery is not always savely possible. In this case we will wait with delivery until warmer temperatures. We will inform you concerning the time of delivery.
A longer time of delivery or delivery on a specific date is possible on reuqest.
Damaged or lost shipments
Shipping and importation are at your risk and expense. Costs incurred through import duties, inspection charges, treatments and the like are solely your responsibility. Damage to, or partial loss of shipments must be noted on receipt by the deliverer on the shipping documents.
Payment in advance by the use of paypal or money transfer. In Austria also delivery by cash on delivery is possible (please notice, that for the service cash on delivery 4,20 Euro will be calculated additionally to te delivery costs).
Pick up by the customer from our nursery in Guntramsdorf is on request possible.
Reservation of ownership
Goods remain in our ownership until full payment is made.