Welcome to AustroPalm

Prices

All prices are in Euro including taxes (plants 13% VAT, fruits 10%, others 20%).

Additionally to the product price we calculate a sum for delivery. This delivery costs will be shown during ordering.

The delivery costs are dependent on the weight of products. The delivery costs of products which will be sent together in one package can be cheaper than single orders.

Delivery

All goods are generally dispatched on the next monday or tuesday after receiving payment. Large quantities by goods haulage or air freight. Where necessary delivery may be made in several consignments.

Delivery of plants is only possible into the countries of the European union.

Costs of delivery and packaging

The shipping charges are dependent on the country of destination and the weight of products.
Plants bigger than 120cm will be sent by goods haulage , costs of delivery after request.

Austria:

up to 1kg 5,37 Euro

up to 2kg 5,37 Euro

up to 4kg 9,04 Euro

up to 10kg 12,93 Euro

up to 20kg 20,68 Euro

up to 29kg 20,68 Euro

Germany, Slowakia, Hungary, Poland, Slovenia, Czech Republic, Croatia:

up to 2kg 20,33 Euro

up to 4kg 24,02 Euro

up to 10kg 28,50 Euro

up to 20kg 61,26 Euro

up to 29kg 61,26 Euro

Italy, France, Belgium, Netherlands, Bulgaria, Romania:

up to 2kg 20,94 Euro

up to 4kg 24,63 Euro

up to 10kg 29,63 Euro

up to 20kg 81,60 Euro

up to 29kg 81,60 Euro

Large quantities (more than 29kg) will be sent by goods haulage or where necessary delivery may be made in several consignments. Prices on request.

If the customer specified a wrong/incomplete address (e.g. wrong city code, wrong house number, etc.), the additional costs for the delivery will be charged at the expense of the customer

Delivery

All articles are generally dispatched until the next monday or tuesday after receiving of payment. 

In winter, during deep temperatures, delivery is not always savely possible. In this case we will wait with delivery until warmer temperatures.  We will inform you concerning the time of delivery.

A longer time of delivery or delivery on a specific date is possible on reuqest.

Damaged, late or lost shipments

Shipping and importation are at your risk and expense. Costs incurred through import duties, inspection charges, treatments and the like are solely your responsibility. Damage to, or partial loss of shipments must be noted on receipt by the deliverer on the shipping documents.

Payment

Payment in advance by the use of paypal or money transfer. In Austria also delivery by cash on delivery is possible (please notice, that for the service cash on delivery 4,20 Euro will be calculated additionally to te delivery costs).

Pick up by the customer from our nursery in Guntramsdorf is on request possible.

Reservation of ownership

Goods remain in our ownership until full payment is made.